Following the dissolution of the Jelmoli Group, the entire IT environment was not designed as a medium-sized retail company. On the one hand there was a highly complex IT landscape, on the other hand it was not aligned to the retail business. In short, the operation and support of the systems proved difficult. In addition, the IT environment was outdated. The result was high costs for an environment that did not meet the requiremenacts.
Right from the start, most of the processes and procedures were different from those in the Jelmoli Group: manual and cumbersome. Each week over 2,000 Excel pages were printed out, updating and adjusting the previous week‘s purchasing quantity to determine the current week‘s purchasing. Results were then manually entered into the systems again.
Fixed structures such as seasonal articles, sales targets, sales commissions, warehousing and much more did not exist. Instead, everything was at the discretion of the respective manager. Taken together, all these manual processes were also personnel-intensive. The entire organization was thus cost-intensive, error-prone and losses were incurred due to insufficient data or simply bad decisions. There was virtually no process automation. In short, Jelmoli had to bear all the burdens that had brought down the Jelmoli Group.
With the deployment of smartTiles and the entire process automation, a new era began for Jelmoli. The foundation for Jelmoli‘s success today:
For all problems, such a situation also offers an opportunity: to set everything up anew and do it right in a highly modern way. So:
It turned out that SAP was not suitable for Jelmoli‘s special requirements. The development effort based on SAP was out of proportion to the continued use of the existing ERP solution with its own extensions.
As a result, it became obvious that it makes more sense to create an entire corporate platform that integrates all systems and optimizes the collaboration between users and employees. The result is an enterprise platform based on smartTiles from xspera APAC, which then enables cross-departmental and cross-system process automation: seamless and completely transparent.
As a result, not only were the expected results achieved, but at some points the expectations were even exceeded:
This project was a major stepstone for Jelmoli and enabled the success story that distinguishes Jelmoli today.
overall the process automation based on xspera APAC's know-how was a business enabler for today's Jelmoli success